This Privacy Policy explains how Connemara Bay Fishing Charters LLC (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, book a charter, or otherwise interact with us. By using our services, you agree to this Policy.
1. Who We Are
Connemara Bay Fishing Charters LLC is a Massachusetts limited liability company operating fishing charter services out of Massachusetts. If you have questions about this Policy, contact us at cbcharters37@gmail.com or the mailing address at the bottom of this document.
2. Information We Collect
We collect only what we need to run the business.
You give us directly when you book or contact us:
- Name, email, phone number, and mailing address
- Number and names of guests in your party
- Dietary restrictions or accessibility needs you choose to share
- Payment information (processed by Stripe — see Section 5)
- Messages and correspondence you send us
Collected automatically when you visit our site:
- Device and browser type, operating system, IP address
- Pages visited, referring URL, time on site
- Cookies and similar technologies (see Section 7)
From third parties:
- Booking or login details via Clerk (our authentication provider)
- Aggregated, anonymized analytics from our hosting and analytics providers
We do not knowingly collect sensitive categories of personal information (such as government IDs, health records, or financial account numbers beyond what Stripe handles).
3. How We Use Your Information
We use your information to:
- Process bookings, payments, refunds, and rescheduling
- Communicate with you about your trip (confirmations, weather updates, directions)
- Comply with Coast Guard, Massachusetts Division of Marine Fisheries, and tax reporting requirements
- Improve our website and services
- Send marketing emails — only if you opt in; you can unsubscribe any time
- Protect against fraud, abuse, and legal claims
4. Legal Basis for Processing
We process your information because (a) you asked us to (to book and deliver the charter), (b) we have a legitimate business interest (fraud prevention, service improvement), (c) you gave consent (marketing emails), or (d) the law requires it.
5. Who We Share It With
We do not sell your personal information. We share it only with:
- Stripe— to process payments. Stripe handles your card details directly; we do not store full card numbers.
- Clerk— to manage accounts and authentication.
- Resend— to deliver transactional and marketing email.
- Convex and our hosting providers — to store booking data and run the site.
- Our captain and crew — so they know who's on the boat and how to reach you.
- Professional advisors — accountants, lawyers, insurers — when needed.
- Government agencies — when legally required (e.g., tax, Coast Guard incident reports, subpoena).
- A successor — if we sell or merge the business, information transfers as a business asset.
We require these parties to protect your information and use it only for the purpose we engaged them for.
6. Data Retention
We keep booking and payment records for at least seven (7) years to meet Massachusetts tax and record-keeping obligations. Marketing contacts are kept until you unsubscribe. Website analytics are kept in aggregated form. We delete or anonymize information sooner when we no longer need it.
7. Cookies and Tracking
Our site uses cookies to keep you logged in, remember your preferences, and understand site usage. You can disable cookies in your browser, but some site features may stop working. We do not use cookies for cross-site advertising.
8. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct information that is inaccurate
- Delete your information (subject to our record-keeping obligations in Section 6)
- Opt out of marketing email at any time
- Receive a copy of your information in a portable format
Email us at the address above to make a request. We'll respond within 30 days. If you're a California, EU, or UK resident, you may have additional rights under applicable law — ask us and we'll honor them.
9. Children
Our website and booking platform are intended for users 18 and older. We do not knowingly collect information from children under 13. Minors are welcome on our charters — their adult guardian must book and consent on their behalf.
10. Security
We use industry-standard safeguards (encrypted connections, access controls, reputable vendors). No system is perfect, though, so we cannot guarantee absolute security. Use a strong, unique password for your account.
11. Out-of-State and International Visitors
We operate from Massachusetts, USA. If you visit our site or book from elsewhere, your information will be transferred to and stored in the United States.
12. Links to Other Sites
Our site may link to third-party sites. We're not responsible for their privacy practices. Read their policies before sharing information with them.
13. Changes to This Policy
We may update this Policy from time to time. We'll post the new version here with a revised “Last Updated” date. Material changes will be announced by email or prominent notice on the site.
14. Contact Us
Connemara Bay Fishing Charters LLC
Gloucester, Massachusetts
Email: cbcharters37@gmail.com
Phone: (978) 283-0197